Frequently Asked Questions (FAQ)

1. What is ClubStar?

ClubStar is a web-based application designed to streamline club management processes, providing tools for scheduling, member access, and other essential features tailored for clubs.

2. How can I contact ClubStar?

You can reach us via our Contact Us page, where you can fill out a form, or you can email us directly at info@clubstar.app.

3. Is there a free trial available?

There is no free trial as to fully understand the benefits of ClubStar, you need to spend some time setting it up to match your clubs business model. If our website does not provide enough information, you can contact us to ask for a demo and to discuss anything you may be unsure about.

We also offer a flexible plan for negligible fee; which may be used for evaluation and setup purposes. You do not need to upgrade your plan until you start adding member records, when, depending on your club size, a higher tier may provide a better overall price.

4. What payment methods do you accept?

We accept payment via invoice, which can be settled through bank transfer or other methods as agreed upon during the sign-up process.

5. Is my data secure with ClubStar?

Absolutely! We take data security very seriously and implement measures to protect your information in accordance with UK regulations.

6. Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time. We believe in flexibility and want you to feel confident in your choice to use ClubStar.